1-4 Passengers

This is your standard Falcon or Holden, sedan/station wagon taxi format and we may choose to send any taxi of this size or bigger depending on availability. Please specify if you have concerns that your luggage etc will fit so that we can send the "best fit" Taxi for your needs. Not suitable for wheelchair clients unless able to transfer independent of a lift.

When

Ensure that you specify your preferred pickup time, which we shall meet +/- 15 minutes. In return for this flexibility we commit to providing you with a "call on approach" to advise you of the confirmed time. If your pickup is from the airport, we must have your flight number in the booking info and we allow 15 mins (40 minutes for international) after actual landing. Please ensure that your advised mobile is ON upon landing or within 30 minutes of any pickup time. We understand that restaurant pickups and others can vary, but any deferral can result in delayed next pickup as the delegated taxi may have relocated out of the area.

Our Duty

Our responsibility is to pick you up. On time. However if you are not contactable on your mobile or at the location after reasonable endeavour, the responsibility becomes yours to re-appoint with the allocated driver, who can be identified as a "missed call" in your mobile. It is a two way street.

Should we not meet your Expectations

We take our difference to the standard taxi service seriously and we invite you to advise us of any driver who disappoints your expectations. Our only remedy is to deleted that driver from Taxiwizard clients, but in so doing you will be assisting us to improve our standards. taxiwizard at gmail dot com (Complaints@taxiwizard.com.au) NOW!!